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About Us
Ronin Technology Backstory
We started Ronin Technology Solutions at a time when concerns of ransomware and data breaches were at an all-time high. Many businesses were living in fear and struggling to manage daily operations. We set out to change this reality for companies in New Mexico.
Our goal is to help clients grow their businesses – and most importantly, rest easy knowing they are safe from security meltdowns. Our clients deserve to approach every day with confidence in their IT strategy and the team who supports them.
OUR VENDORS
Why Our Clients Stay with Us
We Put Our Clients’ Worries at Ease
We can teach anyone to manage business technology, but you can’t teach good personality. We’re on a mission to squash the stereotypical image of the rude, condescending IT person. That’s why our golden rule in hiring is everyone has to be nice. Plain and simple.
We Don’t Create Problems to Squeeze Pennies
At Ronin, we’re not aggressive salespeople selling unnecessary boxes of goods – we’re techies trained to minimize problems. Our clients pay a flat, predictable monthly rate. No tricky add-ons, no hidden fees, no freak-outs.
We Don’t Give Jargon-Laced Lectures
Some MSPs push sales by intentionally talking over their clients’ heads with a condescending demeanor. We don’t expect our clients to be IT experts – otherwise, they wouldn’t hire us. We don't want any mysteries or fuzziness in the service we provide.
We’re Always Available For Clients
Clients should never have to wait around for answers from their MSP. We deliver “Direct to Tech” service – meaning clients get fast, direct access to our technicians, even if they wake up in a cold sweat at 3 in the morning.